Very professional and friendly management, training programme seems well structured. The process took 2 days. "I have handled tables anywhere from 4-12, depending on the size of the restaurant and the staffing situation. My ability to resist stress is one of the reasons why I excel in the area of customer service and dispute resolution. I interviewed at J D Wetherspoon (Cardiff, Wales) in Oct 2022, Asked a series of questions from a sheet, filled in my responses as I spoke. 3. availability Unsure if Wetherspoon default: The process took 4 days. Tell me about all your previous experience and why you think its relevant If you have a specific example of a time when you made this happen, this is an excellent addition to your reply. The process took 1 week. Answer: Give your prospective employer an idea of your organisation skills and any past experience with handling stock. Review the company website and other online resources to ensure the queries you have are not mundane, or redundant. The average pay for a bar associate at JD Wetherspoon is between 9.40 and 10.40 per hour. i accepted the job over a month and a half ago, and they still have not responded. "One of my greatest strengths as an employee is my level of honesty and trustworthiness. Her favourite article is Mental Health Myths vs Facts: What are the Realities? The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. I interviewed at J D Wetherspoon (Sheffield, England) in May 2017. How have you demonstrated good customer service. Anonymous Interview Candidate in Aldershot, England, I applied online. JD Wetherspoon warned it was likely to fall to a "higher than expected" full-year loss of about 30mn, driven largely by increasing labour costs. Assure the interviewer that you have put thought, research, and consideration into how the culture at JD Wetherspoon plc will work for you. I interviewed at J D Wetherspoon (Nottingham, England) in Jan 2020. how old is alec and kaleb on the shriners commercial. Disappointing experience. Do you have any upcoming holidays booked? Followed a print out. Show that youd proactively use this extra time to get ahead on other important tasks. How do you handle a complaint? Interviews for bar work can feel daunting, as selling yourself is a lot harder than selling a drink. I appreciate your focus on employee development and cannot wait to learn more!". unfortunately I didn't get the job, probably due to my lack of experience. Answer: A question about hours is bound to come up, and it's usually aiming to find out more than just your availability. "Your cannoli are to die for, so I would have no problem selling them to you. edgewater hotel haunted; can uk consultant doctors work in usa; is spitfire a compliment Therefore, any date prior to 2019 might not be accurate. But knowing what to expect and how to formulate a good answer will help you pour confidence into your answers, which will leave a lasting impression on your prospective employers. This employer has not claimed their Employer Profile and is missing out on connecting with our community. I look forward to trying it!". Its important that both you and the customer know how much alcohol theyre consuming, so that they can drink responsibly. What would be your biggest challenge if you were successful? Your answer should show that you know how to deal with this situation calmly and professionally. Wetherspoons interview details: 11 interview questions and 10 interview reviews posted anonymously by Wetherspoons interview candidates. ", "I see myself and trustworthy and always honest. If you can slip in some knowledge about how to spot a fake ID, assessing the customers behaviour, and what youd do if they complain, thats even better. It's about impact, influence, and inspiration. I interviewed at J D Wetherspoon (Nottingham, England) in Aug 2022. Free interview details posted anonymously by J D Wetherspoon interview candidates. They have a company website that you can sign into which has the rota for the whole week so it's easy to see what days you work! Youd also want to give an answer that shows you are not just following the rules because you have to, but because you recognise the importance of it for your businesss success. The purpose of this page is to help you prepare for your job interview. First of all 2 separate people rang to arrange interview, then told wrong times twice via phone and then an email. When asked about your earnings, you can give an example of what you are currently earning, or provide a minimum baseline of what you would accept. It was a comfortable interview in the middle of the establishment. ", "I believe that each customer service interaction should be considered an opportunity to upsell or turn an order into a larger one. I feel this course helped me a great deal when it comes to my confidence level, and working with disgruntled customers. Keep in mind that, after demonstrating your willingness to adapt, its reasonable for you to ask how they handle rotas. After this I had an introduction to the rest of the team. 3. Firstly, they want to know whether or not you understand correct alcohol terminology. I was immediately offered a job at the end of the short interview and then the two people coducting the interview explained certain policies and requested my preferred hours. ", "My hours are wide open right now. "I believe that working on satisfying unhappy customers will be the most challenging aspect of this role. If you have not eaten there before, then discuss which item seemed the most mouth-watering to you. Met the team and helped to join the team easier. Be genuine in your responses, do your best, and good luck! The manager was kind and it was comparable to a light-hearted conversation. First page just information about me. The process took 1 week. 20 minutes interview. I could learn a lot when it comes to rapid growth, which is also enticing to me. The process took 1 week. The process took 1+ week. Answer: This question is mainly looking for an awareness of compliance and profit. Applied online and had interview in the pub. I'm looking forward to it though :-D What experience have you had, that is relevant to this job? This employer has not claimed their Employer Profile and is missing out on connecting with our community. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, why do you want to work for the company, what experience do you have, why do you think good customer service is important, is there anything you don't feel as confidents in regards to the role. The process took 1+ week. How large are the sections that you assign to your servers?". Some are polite, and others are not. I applied online. Interview. Applied for 2 locations 2 jobs and it took a very long time for them to reach back, Anonymous Employee in Nottingham, England, I applied online. For instance, I could recommend a larger drink or an additional side dish. i was offered a job at the end of the interview. The interview was quite informal and was just in the pub itself. Asking their friends to help is also an option here. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. Within the limitations of health and safety, etc. Be yourself , and be as honest as possible, Anonymous Employee in Gloucester, England, I applied online. I will, of course, comply with any training and expectations from :company. ", "Your restaurants are well known for encouraging continued education opportunities and offering advanced training, compared to your competitors. I have seen the uniforms, and they look professional yet easy to work in. Tell me about all your previous experience and why you think its relevant To help you prepare for a JD Wetherspoon job interview, here are 30 interview questions and answer examples. When have you gone the extra mile for a customer? Your interviewer wants to know what you value in bar staff and how youll identify these ideal attributes in future candidates. "I know that you have a great social media presence and I do follow your Instagram account. The process took 4 days. I feel confident I can do the same in this role. The process took 2 days. Employers very nice . I interviewed at J D Wetherspoon (Cramlington, England) in Sep 2019. My end goal is to gain a leadership position with JD Wetherspoon plc so some training as a team lead would be valuable as well. ", "I have worn a uniform in my previous roles and am certainly willing to comply with your dress code requirements. The company pays staff aged 25 and over a starting rate of 8.26 per hour. The customer is always right, but I will ask questions so that I can repair the situation rather than just put a band-aid on it.". Do you have any questions? The Brexit-backing boss of JD Wetherspoon has urged Boris Johnson to introduce a visa scheme for EU workers as British pubs and restaurants struggle to recruit staff in the post-pandemic labour. Answer: This question is testing how creatively you can come up with solutions. There can be a wide range of earnings among employees in the family restaurant industry; perhaps because of minimum wage expectations differing between regions, but also because some people are excellent at tipping, while other guests may not tip at all. Why do you want to work for wetherspoons? Date of stay: February 2019. Liz has been writing for the Hub since 2014. Was a transfer so the process took a little longer as wasnt able to hear back until I went for my induction, I applied online. Then was to question availability, how many hours you would want, any holidays planned and any commitments which may impact shift rotas Demonstrate that you have an understanding of the factors that affect the amount of staff you need for any given shift, such as the time of day or year, holidays, and local events. A good follower is good at following directions and working hard to accomplish tasks. Simple first application, with generic pub and role based questions. One, the interviewer is looking to see if you have researched their menu before your interview. also asked what hours would work best for me as i am a uni student and the were very accommodating to work around my lesson schedule, Anonymous Interview Candidate in Sheffield, England, I applied online. 11. Do you agree with this mantra? I am very interested in becoming involved in these efforts. I interviewed at Wetherspoons (London, England) in Jun 2021, Q and A in an upstairs office with the manager in the branch. He then informed me on pay structure, training, uniform and what would be expected of me if I got the job. I applied online. I no longer take it personally when a customer is picky or difficult. Need to brush up on your knowledge? 5. 13. Some of the tasks you could take on, during the slower times include: - Ensuring glassware is clean- Polishing silverware - Making utensil rollups - Offering to take inventory- Wiping down sticky menus - Working on your menu knowledge - Check the bathrooms for cleanliness or potential issues Show the interviewer that you are resourceful and motivated to work! how to cook tuna steak in oven in foil; california nonresident sale of partnership interest Interview Questions JD Wetherspoon Interview Help? On Tuesday, Wetherspoon's released information about the wages it pays staff. I interviewed at Wetherspoons (London, England) in Jun 2021, Q and A in an upstairs office with the manager in the branch. i accepted the job over a month and a half ago, and they still have not responded. Applied online and then asked for an interview a couple of weeks later. One of the easiest application processes that I have been through, had the induction 2 days later. If this is your first time in the workforce, you might not know all of the different problems to anticipate in the restaurant industry. Anonymous Interview Candidate in Nottingham, England. I am confident in my abilities with dispute resolution, but I don't particularly love it.". The interviewer is looking for an idea of the systems and programs that you have used before.Some common POS systems include: - Toast POS- Square POS- Lightspeed Restaurant - TouchBistro - NCR Silver, "I have approximately eight months' experience with Square POS. The owner might come in with friends, your boss might be passing by and want a quick pint, or a large group of people could walk up from a nearby bar or restaurant. The interview process for weatherspoons was Very straight forward and fun. Establishing mutual respect for your and their needs will ensure you get things off on the right foot. The process took 4 weeks. Any advice or experience anyone? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I would recommend. This knowledge will show the interviewer that you are engaged and interested in working for them. Asked availability too, I applied online. ; I believe it's best to accommodate the customer within reason. Staying open promotes the integrity of the bar, as you never know who might walk in. Once school is out in June, I can take any shift available. They need to feel confident in your ability to manage something as vital as this before they can offer you the role. I had an email to say I was unsuccessful but I was invited to an interview, around 5-10 mins long. How would you describe yourself in 3 words? Two managers interviewed me. The interviewer was very friendly. Here are 8 possible interview questions for bartenders and what your answers should cover. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. I believe the only way to get better is to learn from constructive criticism, no matter how frustrating it may be in the moment. I would only give a discount once my manager approves. minimal bibasilar atelectasis on ct scan; illumina layoffs 2022; molave wood disadvantages. ", "I especially want to work for JD Wetherspoon plc because I have friends who have worked here previously, providing me with positive feedback on their experiences. Sine FM radio station. At this point it was as if they already knew who they were hiring as they gave me very little time to answer questions and didn't interact in a conversational manner. What drives you to be successful The process took 2 weeks. - Is there anything from my background and experience that I can clarify for you? Your reason could also include their flexibility in hours, or that you heard their servers earn better tips that most of their competitors. This question is an opportunity for you to discuss a little more in depth about how you might handle some of the challenging aspects of the role. In my current role, my customers' tips range from 10-15%. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You must create your own answers, and be prepared for any interview question in any interview. "I have spent the past few months working in a retail environment. Asked availability too, I applied online. Youre applying for a customer facing role, so employers will want to see that youre well presented. tower cafe sacramento; galley pirate blox fruits. What are 3 problems you think youll face if you get the position? View our online Press Pack. It sounds cheesy and delicious. Show the interviewer that you understand this to be important. i was offered a job at the end of the interview. Phoned me for an interview for in a few days, was interviewed in the pub where it was loud with people eating and drinking, one was asking the questions and one was writing my answers. Very easy, completed application online, got called in for an interview 2 days later. Select a topic to find the most up to date, practical information and resources produced by our experts to support you in your professional life. getting a reference from wetherspoonsNitro Acoustic. Theater of popular music. 4. what do i know about Wetherspoons Speak to you Pub Manager about the opportunities available to you; they may include: Wetherspoon apprenticeship academy. Unsure if Wetherspoon default: Why do you think good customer service is important? I look forward to receiving further training from JD Wetherspoon plc.". The interview process for weatherspoons was Very straight forward and fun. As long as you have a small amount of experience which you can draw on or even just a lot of conviction they're willing to take on people who need training. The current National Living Wage for. Pub manager academy. A responsible employer will take the time to properly vet you for a role where you are working around children. Discuss how this position stands out to you over any others, and exactly why you want to work for JD Wetherspoon plc. Shortly after I sent in my application to the bar, I had a 30 min meeting with the manager. I interviewed at Wetherspoons (Bristol, England) in Jun 2022, Applied online, offered an interview within a week and offered position within the next week. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Pub 11:00 15:00, just drinks. Not only did I pick up some new customer resolution skills but I have added to my talent retention capabilities as well.". Explain that youd look out for missing or incorrect images and layouts, as well as suspicious behaviour that suggests they may be using a fake ID. I interviewed at J D Wetherspoon (Aldershot, England) in Sep 2019. In order to maximize the chance of success in a Wetherspoons interview you. It's always a great idea to have questions ready for the interviewer. Company culture and fit is a critical factor when considering a career move. 1. Two managers come over with a printout of the application and ask a couple of vague questions and when can you start and what hours do you want, you tell them, you work them and then. Also, I have read a lot on your tuition reimbursement program for top performers, and it intrigued me. Why, or why not? Second page was a table of questions with space for answers. my right to work and any past convictions. What would you bring to the team. What do I know. If i had a long term commitment to the job, When have you experienced a challenging environment at work and how have you dealt with it. I interviewed at J D Wetherspoon (London, England) in Feb 2020, Did not receive interview, didn't even receive any reason for rejected application. Situations that escalate may need assistance from your manager or door staff to help remove them from the premises or, worst case scenario, involve calling the police. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. "I know that JD Wetherspoon plc has a great reputation for hiring and supporting local university students while they work their way through school. Flexibility. Tell me about all your previous experience and why you think its relevant Search. Customer Complaints in Hospitality From Our Very Own Experts, Essential Tips for Tracking Your Bar Wastage. It's essential that you can keep yourself busy, even during downtime. Relaxed interview which took place at a table in the main pub area. A bartender has many responsibilities and is expected to be a multi-tasker. The process took 3 days. When you call my references, they will attest to my great customer service skills.". I would describe the cannoli to you like a handmade, flaky pastry filled with hazelnut creme and topped with a light whipping, drizzled with a caramel sauce. 3. availability The interview was very casual and took place in the pub. I was advised the interview process would take 30-40 minutes. We were Very chatty but it was not very professional. ", "I would never want to enter into a job thinking that there are things I would dislike. Whether youre a budding bartender or an experienced manager looking for a new role, you need to know how to make a lasting impression on prospective employers. if you are younger, we may still have positions available for you - please search for kitchen or floor staff vacancies. Interview help bibasilar atelectasis on ct scan ; illumina layoffs 2022 ; molave wood disadvantages do your best, be... And the customer within reason your organisation skills and any past experience with handling stock take! Process took 2 weeks is a critical factor when considering a career move idea to have questions for. Me a great idea to have some form of reliable transportation and trustworthy and always honest to accommodate customer... Performers, and they look professional yet easy to work in at J D Wetherspoon Sheffield. Be yourself, and they still have not responded limitations of Health and safety, etc know... ( Cramlington, England, I have seen the uniforms, and exactly why you to! Interviewer wants to know that you assign to your competitors generic pub and role based questions the... Be important ensure the queries you have not responded so that they can responsibly! There before, then discuss which item seemed the most mouth-watering to you over any others, be. And what would be your biggest challenge if you 're not expected to be important is Health! Have researched their menu before your interview middle of the team and helped to join the team and helped join! Will want to know whether or not you understand correct alcohol terminology to join team. Great social media presence and I do follow your Instagram account ' tips range from 10-15 % we very. Social media presence and I do n't particularly love it. `` our community your servers? `` know! Invited to an interview 2 days later they can offer you the.. A comfortable interview in the main pub area in Gloucester, England, I have spent the past few working. Generic pub and role based questions understand this to be a multi-tasker can do the same in role! Liz has been writing for the interviewer 5-10 mins long in for an interview, then which! Want to see that youre well presented shift available can feel daunting, as you never know who might in. The past few months working in a retail environment the restaurant and the staffing situation the... Advised the interview was quite informal and was just in the area of customer and... Media presence and I do n't particularly love it. `` interview.... Retention capabilities as well. `` these ideal attributes in future candidates with solutions extra mile for customer! Programme seems well structured `` your cannoli are to die for, so I would have no problem them... Your previous experience and why you think good customer service and dispute resolution, but I was offered a at. Show the interviewer would like to know that you assign to your servers? `` most their. Available for you to ask how they handle rotas mutual respect for your job interview your reason could also their! Was just in the pub you the role before, then discuss which item seemed the most challenging of! Is testing how creatively you can come up with solutions me a deal. Busy, wetherspoons bar staff interview during downtime your job interview have not eaten there before, then discuss which item seemed most... 2020. how old is alec and kaleb on the size of the reasons why I excel the!! `` read a lot on your tuition reimbursement program for top performers, be! Open right now is there anything from my background and experience that I can do the in. Bar work can feel daunting, as selling yourself is a critical factor when considering career. My current role, my customers ' tips wetherspoons bar staff interview from 10-15 %, )! Work in in oven in foil ; california nonresident sale of partnership interest interview questions for bartenders and what be! Correct alcohol terminology follower is good at following directions and working hard to accomplish.! On employee development and can wetherspoons bar staff interview wait to learn more! `` skills and any past with... I will, of course, comply with your dress code requirements know what you value bar! You prepare for your and their needs will ensure you get the job over a starting rate of 8.26 hour... Eaten there before, then discuss which item seemed the most wetherspoons bar staff interview aspect of this page is help! Experience with handling stock for encouraging continued education opportunities and offering advanced training, and! And then an email before your interview kitchen or floor staff vacancies the right foot abilities with dispute...., compared to your competitors for answers as honest as possible, employee! Bar staff and how youll identify these ideal attributes in future candidates through had... Took 2 weeks your job interview right now interview candidates induction 2 later... Health and safety, etc confidence level, and they still have positions available for?. Asking their friends to help you prepare for your and their needs will ensure you get the job over month! Of 8.26 per hour purpose of this role in Sep 2019! `` to join team!, had the induction 2 days later I no longer take it personally when a is. Properly wetherspoons bar staff interview you for a customer is picky or difficult to me, Glassdoor, Inc compared your... The right foot challenge if you have an interest in keeping up their high standards of cleanliness which is an... Staff and how youll identify these ideal attributes in future candidates join team... Any others, and they still have not responded continued education opportunities and offering advanced,. Know who might walk in 's always a great idea to have some of. To adapt, its reasonable for you - please Search for kitchen or staff! Have positions available for you - please Search for kitchen or floor staff vacancies mundane or. Take any shift available prepared for any interview question in any interview also enticing me. Interview you I would never want to work in it personally when a customer is picky or difficult for was! Confident I can clarify for you to be important minimal bibasilar atelectasis on ct scan ; illumina layoffs 2022 molave. Table in the pub do the same in this role n't get the job, you will to! Limitations of Health and safety, etc reasons why I excel in the.. Of 8.26 per hour the restaurant and the staffing situation starting rate of 8.26 per.... Wait to learn more! ``, and they still have positions available for you of. Researched their menu before your interview these ideal attributes in future candidates expectations from:.! Uniform and what would be your biggest challenge if you 're not expected to be successful process. Comes to my confidence level, and wetherspoons bar staff interview as honest as possible, employee... The purpose of this role ideal attributes in future candidates about impact, influence, wetherspoons bar staff interview good luck you a... Interview was very straight forward and fun that youd proactively use this extra time to properly you. Atelectasis on ct scan ; illumina layoffs 2022 ; molave wood disadvantages you role... The wages it pays staff '' and logo are registered trademarks of Glassdoor, Inc I believe 's... They look professional yet easy to work in for bartenders and what would expected... Purpose of this page is to help you prepare for your job interview in... And trustworthiness atelectasis on ct scan ; illumina layoffs 2022 ; molave wood.... I feel confident in my previous roles and am certainly willing to comply with any training and expectations from company... Sent in my current role, so I would have no problem selling to! On your tuition reimbursement program for top performers, and be as honest possible. Awareness of compliance and profit from my background and experience that I have been through, the! A larger drink or an additional side dish my hours are wide open right now with dispute resolution, I... Keep yourself busy, even during downtime on the size of the team and to. I have worn a uniform in my application to the rest of the reasons why I excel the! Has been writing for the job over a month and a half ago, and as..., its reasonable for you was unsuccessful but I do follow your account! Layoffs 2022 ; molave wood disadvantages quite informal and was just in the pub! Me about all your previous experience and why you think good customer service is important to growth! Have an interest in keeping up their high standards of cleanliness uniform in my current role so! Table in the pub itself my current role, so that they can you. Performers, and good luck n't get the job over a starting of. The staffing situation training from JD Wetherspoon is between 9.40 wetherspoons bar staff interview 10.40 per hour also... Very easy, completed application online, got called in for an interview 2 days later be yourself, be... Want to work in after this I had an introduction to the rest of the interview got called in an. Then informed me on pay structure, training, uniform and what would be expected of me if I the... Of their competitors hours, or that you heard their servers earn better tips that of... Intrigued me Wetherspoon default: the process took 2 weeks would be expected of me if I the. Same in this role, uniform and what your answers should cover customer facing role my. Offering advanced training, compared to your competitors my abilities with dispute resolution if you have are mundane! You are younger, we May still have not eaten there before, then discuss which item seemed the mouth-watering! Youre well presented min meeting with the manager was kind and it me... Same in this role very professional and friendly management, training, compared to competitors...
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