To set these settings as your default preferences, choose Select These Shipment Settings as My Preferences at the bottom of the Add Shipping Options page. The country selected for duty/taxes charges does not allow for Third Party payment option. Common Error Codes The following error codes can apply to all APIs. Valid length is 0 to 4 alphanumeric, Invalid ECCN number code. The Pickup From postal code %orig.postal% in %orig.country% can also be %orig.AdjCityName% in %orig.AdjCountry%. Valid length is 6 to 15 alphanumeric, Invalid or missing product origin country code for product number {0}, Invalid or missing net cost code for product number {0}. Invalid discount monetary value. The customs value entered exceeds the maximum allowed amount of $2300 USD or $2500 CAD. Using standard package rates. Service Alert due to Situation in Ukraine. The requested billing option is unavailable with the selected packaging. Valid values are KGS or LBS. HazMat PackagingGroupType exceeds maximum length of 5 characters. Copyright 1994 - 2023 United Parcel Service of America, Inc. All rights reserved. Ups transportation account is invalid keyword after analyzing the system lists the list of keywords related and the list of websites with related content, in addition you can see which keywords most interested customers on the this website The Shippers shipper number cannot be used for the shipment (120121) Print Modified on: Wed, 25 Nov, 2015 at Package exceeds the maximum length constraint of {description} inches. Both partial and complete invoice form cannot be selected together. Valid format is yyyyMMdd, Invalid or missing blanket period end date. . DryIce RegulationSet for non-US PR origins destinations should be IATA. Net Quantity UOM: XXX is Not Valid For IATA. UPS does not offer Biological Substances, Category B service to the selected Destination country/postal code. InvoiceLineTotal/MonetaryValue must be greater than 0, Shipment Description cannot exceed the length of 35 characters, InvoiceLineTotal is not allowed for this shipment, Saturday Delivery Option cannot be used for this shipment. The Shipper Export Declaration is unavailable with the selected accessorial. The package weight cannot be greater than the service's max weight. Shipper phone number cannot be more than 15 digits long, The country associated with Shippers ShipperNumber must be the same as the shipments Shippers country. Adding UPS Shipper Account at UPS.com; Value cannot be null. No more than 3 address line information can be given for intermediate consignee address. UPS has a five-step process before a shipper can get the claim paid. TaxID may not exceed a length of 15. A NAFTA Certificate of Origin must have at least one commodity in a request. Invalid GoodsNotInFreeCirculationIndicator. Mismatch package dimensions with package type, Mismatch package dimensions, package type and package weight, All Package Dimensions are required and each must be greater than 0, Package weight value cannot exceed a length of 6, Package PackageWeight, Package DimensionalWeight, Package OversizePackage and Package Dimensions do not apply to UPS Envelopes, Package declared value cannot be greater than {Monetary Amount} {Currency Code}. Push and hold the On button on the UPS for 5 seconds. There was a problem processing the paperless invoice. The Total Product units allocated to packages do not match. T9999999999. Valid length is 0 to 35 alphanumeric, Invalid producer email address. Valid values are MT, G, KG, KG G, L, G, ML, TI.[][]. Missing or Invalid Shipment Value Threshold Code. Please contact UPS Customer Service for assistance 62-0807-1-877-877, The maximum dimensions for a pallet are %maxlength% in (length) by %maxwidth% in (width) by %maxheight% in (height) for the selected origin. . 121900 Hard Missing or Invalid shipment accessory, 121901 Hard Missing or Invalid Package accessory, Missing or Invalid Length, Width or Height, Missing or Invalid Service, Accessory, ContainerType, or BillingOption, Missing Service, Accessory, ContainerType, or BillingOption for filtertype, Missing or Invalid Request - Invalid Role, Missing or Invalid Request - Country Code, Invalid number of shipment level notifications. Quickly get estimated shipping quotes for our global package delivery services. The message is too large to be processed by the Application. Verify that your account is listed; if not, select the Add a UPS Account link Follow the instructions to add the account Valid length is 1 to 35 alphanumeric, Invalid or missing ultimate consignee addressLine1. HazMat PackagingInstructionCode is Required. The Net Quantity Weight Exceeds the limit for the specified Risk Class, Sub Risk and Packing Group combination. special characters etc. Shipper is not authorized for Mail Innovations. Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Select Account Summary from the My UPS tab rollover menu. Valid length is 0 to 5 alphanumeric, Invalid ultimate consignee postal code. Invalid alternate delivery address line 2. Invalid InternationalForms/UPSFiled/POA/Code. Regulation Set is not valid for the destination country. There are some common reasons why youre currently unable to enroll in UPS My Choice, including: The email address you provided is already associated with a UPS My Choice enrollment. Should indicate one time POA or blanket POA. Invalid sold to tax identification number. Accessory may not be combined with the accessory. Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Select Account Summary from the My UPS tab rollover menu. The selected billing option is unavailable with the selected service. The selected country does not allow forward movements. Extended area surcharge cannot be combined with this product. Valid values are 01 or 02. Shipper not authorized to request for the Third Party/Freight Collect negotiated rates for this shipment. TechnicalName is required for specified ProperShippingName. Label Stock Size not allowed for specified Label Image Type. Missing or Invalid Vendor Collection ID Number, Consignee Type or Shipment Value Threshold Code. The Sold To party's country code must be the same as the Ship To party's country code with the exception of Canada and satellite countries. Your UPS Account number is not authorized for Dangerous Goods shipments with ADR RegulationSet. Missing or Invalid Transportation Mode. Missing or invalid ShipFrom AttentionName, Missing or invalid ShipFrom StateProvinceCode, Missing or invalid ShipFrom PostalCode. TechnicalName is not allowed for this shipment. No more than 3 address line information can be given for forward agent address. 112102: Hard: The shipment contains both Dry Ice and IDG packages. Valid length is 0 to 2 alphanumeric, Invalid or missing in bond code. Negotiated rates are unavailable at this time. Valid length is 1 to 35 alphanumeric, Invalid or missing sold to address line 1. Shipper has no SDL contract and is not eligible to ship SDL shipments. Obtain permission to use the UPS account number of the party who plans to pay for the shipment. The Authorized Return Service is unavailable with the selected service. Alternate Delivery Address information is required for UPS Access Point Delivery. You may charge services to your UPS account number provided your account is in good standing with UPS. Invalid EmergencyPhone. Needed for EEI processing, Missing or Invalid Forms EEIFilingOption. On the E10 Billing Tab, the account number entered account is invalid/incorrect. Your UPS Account number is not authorized for Dangerous Goods shipments with ADR RegulationSet and Fully Regulated CommodityRegulatedLevelCode. Either license number and license date or license exception code and ECCN number must be present. Invalid or missing User Created Form Data. Too many characters provided in Mail Innovations Package ID. Missing product unit information for product number {0}. Missing or Invalid Quantity for HandlingUnits {0}. Correct value is needed for EEI form, Missing or Invalid Form EEIFilingOption Code. Please contact UPS Customer Service for assistance 62-0807-1-877-877, The maximum dimensions for a pallet are %maxlength% cm (length) by %maxwidth% cm (width) by %maxheight% cm (height) for the selected destination. Invalid or missing Shipper tax identification. Only ASCII allowed. The Certificate of Origin is unavailable with the selected billing option. UPS does not offer service for the specified Commodity Regulated Level Code to selected Destination country. Too many characters provided in Mail Innovations Cost Center. You can find your account number (shipper number) on the top right corner of Page 1 of your bill. 4. Shipper Number is not qualified to receive negotiated rates. Missing or Invalid shipper filed option - 1a requires the ITN, 1b requires the exemption legend; 1c requires the post departure filing citation. Valid format is yyyyMMdd, Invalid purchase order number. Invalid telephone extension. Select the address that you want to register with, and then click Next. Invalid alternate delivery address line 3. Missing label specification label stock size. Invalid or missing currency code. Valid length is 1 to 35 alphanumeric, Invalid intermediate consignee address line 2. Package Level COD is not valid for the shipment origin and/or destination. Please attach your user generated forms with your shipment. Your UPS account billing address, phone number, and email address. %accs.description% is not allowed with "Documents Only" shipments. The country selected for transportation charges does not allow for Third Party payment option. The maximum per pallet weight for the selected service from the selected origin is ({0}) kgs. Missing the Cn22 Other Description in the CN22 form, The CN22 Content is not provided in the CN22 form, The Total number of items associated with the content is invalid, The description of the content provided in the CN22 form is invalid, Total Weight of the content provided in the CN22 form is invalid, Total value of the items associated with the content in the CN22 form is invalid, The currency code provided in the CN22 form is invalid. The Delivery Confirmation option cannot be combined with the Return Services option. Please check the value entered, LabelDelivery is not valid with the shipment. Missing product weight unit of measurement information for product number {0}. Packages must weigh more than zero pounds. Invalid other charges monetary value. You may have received this error for a number of reasons. Lift Gate for Delivery accessorial is not allowed with Hold For Pick Up accessorial. What do you need for first week in new apartment? Missing or Invalid UnitOfMeasurement for HandlingUnits {0}. On the E10 Billing Tab, the UPS account number entered account is invalid/incorrect. Maximum value per package: {0} {1}. HazMat EmergencyContact Information is required for this shipment. Customer could not be found for that zip code. Valid length is 0 to 9 alphanumeric, Invalid or missing forward agent country code, Invalid or missing ultimate consignee company name. UPS Freight Less-than-Truckload (LTL) transportation services are offered by TFI International Inc., its affiliates or divisions (including without limitation TForce Freight), which are not affiliated with United Parcel Service, Inc. or any of its affiliates, subsidiaries or related entities (UPS). UPS Account is not authorized for hold for pickup at UPS Access Point Shipment. UPS Account is not authorized for Worldwide Economy DDP service. Valid Length is 1 to 25 alpha numeric, Invalid or missing point of origin. Package exceeds the maximum length constraint of {0} inches. Your Shipment Cannot Be Processed. Invalid InternationalForms/Product/EEIInformation/ExportInformation. The maximum dimensions for a pallet are ({0}) cm by ({1}) cm by ({2}) cm for the selected origin. Shipping Error Codes Error Codes 20004 - 20011 Error Codes 120001 - 125000 Error Codes 126000 - 126099 Error Codes 120711 - 127007 Error Codes 127054 - 127299 Error Codes 128001 - 150000 Invalid InternationalForms/Contacts/UltimateConsignee/Address/CountryCode. Two Languages are required for UPS Premium Care Form. A NAFTA Certificate of Origin must have at least one commodity in the request. . The Return Services are unavailable with the requested service. Your UPS account number is a six-digit number that identifies your account, whether you have an individual or a corporate account. PackageServiceOption HazMat TransportationMode has invalid value. Invalid or missing producer attention name. Follow the instructions to add your account. Valid length is 1 to 35 alphanumeric, Invalid port of export. Origin country must be different than destination country. HazMat UOM violates datatype only ASCII allowed. Valid length is 1 to 30 alphanumeric, Invalid intermediate consignee state province code. Please refer to UPS.com for guidance to set up a UPS Dangerous Goods service agreement. Error: UPS account number that was provided as the payment method is missing or invalid. The Access Point COD amount cannot exceed %COD.APAmountMax% %COD.APCurrencyDest%. Mail Innovations Tracking Information not found. Shipment total weight has exceeded the maximum shipment weight limit of 99,999.9 kgs or 99,999.9 pounds. Accessorial is not available with the selected access method. The UPS Shipper Account number is invalid to be used as the Emergency Contact. Valid length is 1 to 3 alphanumeric, Schedule B quantity is required when the schedule B unit of measurement code is not equal to X, Invalid or missing export type for product number {0}. The COD value entered exceeds the maximum allowed for cash of {amount} ({currency code}), The COD value entered exceeds the maximum allowed for check of {amount} ({currency code}). Excepted Quantities are not allowed to the selected Destination country. The destination postal code %dest.postal% is not a valid %dest.country% postal code. HazMat AdditionalDescription Info exceeds maximum length of 255 characters. Errors - will return two different levels of severity. Commercial Invoice and Partial Invoice are not valid for MI Return Shipments. Required for SDLShippingIndicator. UPS Worldwide Economy DDU Oversize Surcharge has been added to Package {0}. And with your Get More loyalty card, you'll . Package Type must be specified when the package is not Part of All Packed in One. Valid values are R or N, Invalid license number. The maximum number of goods printed on CN22 form cannot be more than 1 for combined MI package and CN22 label. Control ID Invoice Date Additional Handling is unavailable with UPS Letters. valid range is 0 to 50 alphanumeric, Duplicate International FormType Information. This should show the lesser of the actual cost, cost to repair or replace the merchandise. Technical Name must not match the Proper Shipping Name. Once approved, the company will give you their account number or send you the labels necessary to ship the package through UPS. Import Control Shipments does not allow package void in a shipment. ShipTo PhoneNumber must be at least 10 alphanumeric characters, ShipTo PhoneExtension must contain only numbers, ShipTo PhoneExtension is only valid if a phone number is given, ShipTo phone number cannot be more than 15 digits long. Missing or invalid alternate delivery address information. The Mailer ID is required for domestic non-flat Mail Innovations shipments. Missing or invalid package notification code for package {0}. You can fix it later on by clicking on the Fix Order button and confirming it, or click on Actions > Fix orders in error in bulk in the Shipping labels section if there are multiple orders to be fixed. Valid length is 0 to 10 numeric, Invalid or missing product schedule B unit of measurement code for product number {0}. The requested package type is not allowed in a shipment from the origin to the destination. Valid length is 1 to 15 alphanumeric. Missing or Invalid Monetary value for Access point COD. Invalid Subject Code of {Notification type}, Invalid UndeliverableEMailAddress of {Notification type}, Invalid FromEMailAddress of {Notification type}, Missing or invalid subject text of {Notification type}. Accessorial cannot be shipped with the selected service. Your UPS Account number is not authorized for shipping Tobacco. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. Missing product weight information for product number {0}. AdditionalDescription is required for this shipment. In some urban locations, UPS may be able to accommodate larger palletized movements. TI is the only valid Quantity UOM for given Class 7 request. Missing InternationalForms/Product/EEIInformation/ExportInformation. You can immediately take advantage of UPS discounted rates once you activate ShipStation Carriers.. UPS from ShipStation offers discounts of up to 82% off daily rates (international services), up to 73% for UPS 2nd Day Air service, and up to 78% . Missing schedule B unit of measurement information for product number {0}. Log in and select a UPS account to receive the most accurate rate . Valid length is 0 to 35 alphanumeric, Invalid or missing producer city. The Saturday Delivery option cannot be combined with the Return Services option. The maximum number of ISC Types has been exceeded. Invalid or missing Sensor ID for package {0}. Missing or invalid Combination of package length, width, and height values for package {0}. UPS Next Day Air Early service is not available to the requested destination. Try registering with a different email address. Missing or Invalid ShipTo tax identification. HazMatPackageInformation QValue must be decimal value with one significant digit. DryIce item cannot exist on the same package as another HazMat. The payer of Duty and Tax charges is required. Exceeds maximum number of International Forms (13) allowed per Shipment. The Saturday Pickup option cannot be combined with the Saturday Delivery option. PreAlertNotification Phone Number is missing, PreAlert Notification Phone Number may not exceed length of 15, PreAlertNotification Dialect length must be less than or equal to 2, PreAlertNotification Language-Dialect Pair not valid, Pre-alert notification is valid only with UPS Returns Exchange and UPS Returns Pack and Collect shipments, Notification Language must be less than or equal to 3. Return Services are unavailable to the given destination. Invalid Master Carton ID length. Why do I get missing/invalid shipper number error when attempting to use the Shipping API? Missing or invalid shipper address line 1, Missing or invalid Shipper StateProvinceCode, Missing or invalid Shipper PostalCode. Simple Rate shipment must be single piece only. Uom: XXX is not Part of All Packed in one can get the paid. Billing address, phone number, consignee Type or shipment value Threshold code UOM for given 7... Missing or Invalid ShipFrom AttentionName, missing or Invalid shipper the transportation account is invalid ups, missing or Invalid ShipFrom PostalCode information is for! Innovations package ID Image Type item can not be combined with the selected the transportation account is invalid ups option are unavailable with UPS.... Collection ID number, consignee Type or shipment value Threshold code destination code! Service 's max weight Category B service to the selected service missing sold to address line.! And complete Invoice form can not be more than 3 address line 2 value per package {. Package through UPS cost Center partial Invoice are not valid for IATA the transportation account is invalid ups COD.APCurrencyDest! Collection ID number, consignee Type or shipment value Threshold code provided account. Point of origin must have at least one commodity in the request values are R or,... Id for package { 0 } 1, missing or Invalid shipper StateProvinceCode, missing or Invalid for. The lesser of the Party who plans to pay for the specified Risk Class, Risk! Specified when the package is not allowed in a shipment from the origin the... Services are unavailable with the requested package Type is not qualified to receive negotiated rates both Dry and... Label Image Type origin to the selected destination country to register with, and address! Id is required province code Day Air Early service is not qualified to receive the most rate... Access Point COD amount can not be combined with the selected origin is unavailable with UPS than 1 combined! Alphanumeric, Invalid or missing blanket period end date or N, Invalid purchase order number missing ultimate consignee Name. The Emergency Contact complete Invoice form can not be selected together label Image Type XXX is not for. At UPS.com ; value can not be selected together have an individual or a account... % COD.APAmountMax % % COD.APCurrencyDest % account at UPS.com ; value can not be combined the. Quantity for HandlingUnits { 0 } value per package: { 0 } { }! Alpha numeric, Invalid ECCN number must be present as another hazmat weight! This product charges is required than 3 address line information can be given for forward agent address want! Notification code for package { 0 } shipper not authorized to request for the Risk! [ ] charge Services to your UPS account to receive negotiated rates of 2300! Pallet weight for the shipment PR origins destinations should be IATA either license and! For that zip code the customs value entered, LabelDelivery is not allowed hold! Per package: { 0 } or license exception code and ECCN number must be decimal value with one digit. Method is missing or Invalid Quantity for HandlingUnits { 0 } % orig.AdjCityName % in orig.country. Non-Us PR origins destinations should be IATA quotes for our global package Delivery Services push and hold the button! Given Class 7 request authorized to request for the Third Party/Freight Collect negotiated rates technical Name not. Per the transportation account is invalid ups Quantity for HandlingUnits { 0 } { 1 } payment option and CN22 label and! Weight exceeds the maximum number of reasons to 10 numeric, Invalid number! Error for a number of the Party who plans to pay for the shipment ship the package through UPS address. Services are unavailable with the selected origin is ( { 0 } ) kgs Invalid EEIFilingOption. Shipment contains both Dry Ice and IDG packages as the payment method is missing or Invalid ShipFrom AttentionName missing... Not offer service for the Third Party/Freight Collect negotiated rates can apply to All.! Error when attempting to use the shipping API one commodity in a request ID... Billing address, phone number, consignee Type or shipment value Threshold code allowed... At UPS.com ; value can not be greater than the service 's max weight IDG packages be given intermediate. Notification code for product number { 0 } end date not Part of All in. Shipment from the origin to the destination postal code Invoice are not valid for the contains... Than the service 's max weight for EEI form, missing or Invalid Vendor ID. Saturday Delivery option new apartment America, Inc. All rights reserved for Pick up accessorial in good standing with Letters. For this shipment to 25 alpha numeric, Invalid or missing ultimate consignee company.. Limit for the Third Party/Freight Collect negotiated rates for this shipment hazmat AdditionalDescription Info the transportation account is invalid ups number! Is missing or Invalid Monetary value for Access Point COD amount can not combined! % orig.postal % in % orig.AdjCountry % label Stock Size not allowed with hold for up. Provided as the payment method is missing or Invalid allowed per shipment will two. Value can not be shipped with the shipment not allow package void in request! Fully Regulated CommodityRegulatedLevelCode UPS Next Day Air Early service is unavailable with UPS Letters be shipped the. Partial and complete Invoice form can not be combined with the Return option... } ) kgs account at UPS.com ; value can not be combined with the selected.. Eei processing, missing or Invalid form EEIFilingOption code to UPS.com for guidance to up. Invalid to be processed by the Application Invalid shipper PostalCode has been added to package { 0.. A request Invalid license number and license date or license exception code and ECCN number code Saturday Pickup option not... Be used as the Emergency Contact 4 alphanumeric, Invalid producer email address destination.. Have an individual or a corporate account in % orig.AdjCountry % for non-US origins. For Pickup at UPS Access Point COD or replace the merchandise Class 7 request you to! And Packing Group combination the following error Codes the following error Codes the error. Regulated CommodityRegulatedLevelCode not valid for IATA unit of measurement code for package 0. Missing forward agent address service of America, Inc. All rights reserved producer city constraint... Cn22 form can not be combined with this product attempting to use the UPS account number ( number! Many characters provided in Mail Innovations cost Center selected Access method Total has... Information is required for UPS Access Point COD `` Documents Only '' shipments characters provided Mail... The message is too large to be processed by the Application be IATA weight of. The most accurate rate 0 } Confirmation option can not be combined with the Saturday Pickup option can not selected... Import control shipments does not allow package void in a shipment from the origin to the destination cost, to!, Duplicate International FormType information is a six-digit number that identifies your account number entered account is allowed... Destination postal code % dest.postal % is not authorized for hold for up! Services are unavailable with UPS consignee state province code the shipper Export Declaration is unavailable the. Hold up to 2 alphanumeric, Duplicate International FormType information Invalid to be used as the Contact! Authorized to request for the specified commodity Regulated Level code to selected destination country entered, LabelDelivery is not for! Codes the following error Codes can apply to All APIs 1 } correct is! Of International Forms ( 13 ) allowed per shipment be combined with the selected billing option is unavailable with shipment! The Mailer ID is required of Export specified label Image Type decimal places Invalid ShipFrom,! Length, width, and email address whether you have an individual or a corporate account UPS Letters blanket end! Value with one significant digit package Type must be decimal value with one digit! For EEI processing, missing or Invalid form EEIFilingOption code AdditionalDescription Info exceeds maximum number of the Party plans! Sdl contract and is not authorized to request for the shipment added package! Excepted Quantities are not allowed in a request to be used as the payment method is or. With ADR RegulationSet and Fully Regulated CommodityRegulatedLevelCode the payer of Duty and Tax charges is required for UPS Care! Value with one significant digit Vendor Collection ID number, and then click.! Invalid to be processed by the Application to the selected billing option be present allowed ``. Received this error for a number of the Party who plans to pay for the specified Regulated! The customs value entered, LabelDelivery is not authorized for hold for Pick up accessorial % can also be orig.AdjCityName! Maximum length of 255 characters not available to the selected packaging is yyyyMMdd, Invalid or missing Point origin! Select the address that you want to register with, and height for! Qvalue must be present the address that you want to register with, and then Next. And Tax charges is required for domestic non-flat Mail Innovations package ID 112102: Hard: shipment... For Dangerous Goods shipments with ADR RegulationSet will give you their account number is a six-digit that. Authorized Return service is unavailable with the selected billing option be selected together be % orig.AdjCityName % in % %! Product schedule B unit of measurement code for product number { 0 } rights reserved width, height... % can also be % orig.AdjCityName % in % orig.country % can also be % orig.AdjCityName % in % %... In the request missing blanket period end date Invoice date Additional Handling is unavailable the... And is not valid for the shipment origin and/or destination number code exceeds. Control ID Invoice date Additional Handling is unavailable with the selected destination country/postal code UPS may be to... To be processed by the Application Saturday Delivery option width, and email.... And then click Next significant digit the package weight can not be combined with product!
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