This sofa doesnt see heavy or abusive use, and we only have a cat that doesnt sit on it. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. do you think its worth it? FAQ. I should have known the "furniture protection plan" was a major joke when the manager never returns our calls because she's always so busywell so are WE! Major flaw in workmanship, assembly and manufacturing. Log In I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. Some important variations set these two brands apart when it comes to in-home delivery services and shipping. Submit a complaint and get your issue resolved. Raymour & Flanigan Furniture - lie, lie, lie! !Within the 10 months we've had our furniture, they've come 3 timesOne of the brackets on our coffee table snapped - FIXEDButton on couch cushions were coming off - FIXED Crack in end table glass - FIXEDI dont know what I would've done if we did not have the protection! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Specifically, Raymour and Flanigan stores are distributed through seven American states, including major outlets in New York, Philadelphia, and Boston. I would never buy from raymour again. Here is the problem with the furniture. This contains a sizable collection of traditional and modern style pieces. I know it is worth it because we were basically being treated like family, not someone to just get commission from. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. She said they couldn't cover the damage because the Plan does not include pets. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Raymour & Flanigan also notes that acquiring ownership by leasing costs more than its cash price. However, this compensation agreement does not impact the company's ranking on our site. Assembly is available on some shipped items but not all. I liked the furniture, fabric, price and delivery. You can easily see where it is in stock and then head over to the showroom. NOTHING FOR MONTHS! If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Raymour and Flanigan. Larger pieces may require Ashleys freight and in-home delivery services. Who's crazy enough to start this website? Olefin performance fabrics are adored by outdoor enthusiasts for their resilience against weather conditions and also how well they put up against mildew and moisture. Our experts will share little-known and research-backed facts about the full Raymour And Flanigan offering that you need to know now! She prompted me with questions that were intended to yield answers that would allow them not to cover my damage (pets, fire, smoke questions = no coverage). Our previous sofa was $300 from Big Lots and held up SO MUCH BETTER. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I called the protection plan claim filing number and gave my information. That damage was covered and Raymour and Flanigan quickly sent me a new cushion to my home (no person came to my home to see or review the damage) related to that claim. I speak with customer service at the store and they say since my couch is longer available there is nothing they can do now. The latter is one of the most sophisticated cooling technologies in the mattress industry today. Good customer service, I HAD A GOOD EXPERINCE. Copyright 2022 Consumers Unified LLC. (It dropped in the front and turned into a sliding board when reclined.) They urge you to spend another almost 500 dollars for insurance for their cushions, etc which I opted out of, I saved for a long time to buy new couches and a dining room set. 3er;moxm74 Bw B,z@N@XM'W6N(;C6qaM3c3CQescGepZ_"9J53tGq|l6Y{ }2-bPKP.s+ 6Wj IW_"=~xOF~'O`HW/};_Ffogy~~)TJ*~7g 9yz_+'r.p:&/0tai4_=t?aE[gS++NW@quflqmflqmijN0Miiq6M4-N64'. First, the furniture was delivered more than a month after the order was placed and after the holidays. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787, Raymour & Flanigan Furniture and Mattress Store Raymour and Flanigan, Raymore & Flanigan, Raymore & Flanagan (sp.) Their fine print and refusal to cover my legitimate damage to this defective product has cost them a long time customer. platinum protection plan we paid for we couldn't believe the lie the salesman told us. This is the best way to manage and repair your business reputation. This mattresss center zone construction also upgrades the targeted support and ensures every sleep on this mattress is a hit! https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787. Then we saw how horrible the sofa was pilling up so badly!!!! For home dcor, arrangements will be made to exchange the item. Find coordinated collections in wicker, teak, aluminum and metal at both retailers. Turns out the discount price he gave me has nothing in common with the long term finance price I've had for all orders. Addendum: They basically said it's not their problem. She wasn't pushy and genuinely cared about what we were looking to purchase. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. On Raymour and Flanigan, you can also shop from more renowned mattress brands like Beautyrest, Sealy, and Tempur-Pedic. It has created pressure on the soft tissues of the forearm-elbow. Our content is intended to be used for general information purposes only. Customers can find locations in major cities across the Northeastern U.S., including Boston, New York, and Philadelphia. Delivery was put off for MONTHS. Then delivered with a huge flaw in the chest and dresser so that was taken back and reordered. The types of furniture this brand offers are equally diverse. Ashley HomeStores and Raymour & Flanigan have everything you need for outdoor seating, dining, lounging and decorating. Raymour & Flanigan was voted Best Furniture Store on Long Island in 2016 and 2017 through the Best of Long Island program. We attempt to partner with many of the companies on our site. If you purchase its Mattress Protection Plan, then you will have 45 days to decide if the mattress is right for you. The stuffing on the cushion on the arm has already spread (after 3 wks!) Investing in the 5-Year Platinum Protection Plan at Raymour & Flanigan is a great thing to do to make sure that you can be refunded for your purchase. | For more information, please see our With over 1,000 HomeStores across the country and abroad, Ashley Furniture is the more widespread of the two brands. | Companies that are paying subscribers can be Instead, as long term very satisfied customers we continued with RF and purchased a more costly set and paid the difference. Are they even comfortable or a pain to use? Will never buy from them again! As we previously established, Raymour and Flanigan furniture are moderately priced. Issa Doud was the salesmanLIAR.. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to Later informed this is how manufacturer built. Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information Most discussed complaints Platinum coverage warranty Raymour & Flanigan Furniture alternatives Get buying tips about Furniture Stores delivered to your inbox. Estimated amount consumers saved since 1997: $15,590,010,907. There was nothing they could have improved. This Raymour & Flanigan Platinum Protection Plan Service Contract (this "Plan" or "Service Contract") is a Service Contract between you, the consumer ("you," "your"), and . This review was chosen algorithmically as the most valued customer feedback. Coverage includes items like fabric, cushions, and moving parts. It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. They're awesome! The "customer service" "people" are HORRIBLE! It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. Warranty: our Best Company for Business product. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. In this plan, Raymor and Flanigan will replace your mattress within 45 days of purchase if you are not comfortable with the unit bought. Classic, contemporary, mid-century, modern, etc. Platinum Protection Plan | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables So inconvenient. WALMART has better quality furniture because my grandson's TV stand looks great after years! I typically never buy extended warranties, just a little concerned in a sense with the motors etc. Believe us when we say this is rare for the quality these products are brandished. It looks horrible! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This is very convenient for those who dont feel comfortable committing to a large purchase like a piece of furniture, or a whole house full of new furniture, without first trying that couch or mattress out in the store. ~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. For more information about reviews on ConsumerAffairs.com please visit our We have the plan and the timeframe. That was November 2007 as I write it is March 8th 2008. THE PEOPLE THER E WAS VERY HELP FUL, We may receive referral compensation from some of the companies on our site. You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. No longer selling item. I ordered it in from Raymour & Flanigan expecting a white glove delivery service with assembly. Share your photos and videos with others to prove the truth of your words. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. (with pics), Best Buy vs B&H Camera protection plan? The outdoor Seating Set is beefed up with stainless steel hardware and a powder-coated aluminum frame, ensuring it lasts you through the years. Raymour & Flanigan sells a Platinum Protection Plan for furniture items purchased. They are simply sitting on them and there are rips on almost every seam of the couch. Also, the dining sets had a price range of $259.67 to $8,230. A link has directed you to this review. of this furniture store is not stepping up to the plate!How are they getting away with this!Page after page of complaints!I think the ONLY reason Raymour and Flanigan stay in business is the three or four year marketing ploy of no payment no interest!Well, look around because there are a lot of furniture stores that offer the same deals. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So they gave me the original price of the nightstand to work with. The term "good condition" is vague and so may lead to issues if you receive an item that you deem to not be in good condition but the store does. Raymour and Flanigan one of the biggest names in the American home improvement industry exclusively produces Raymour and Flanigan furniture. She informed me that the only solution is to purchase a new couch with our platinum plan protection but that we will not longer be able to have insurance on the new couch. Get this deal in Raymour And Flanigan coupons $250 OFF EXPIRED Save up to $250 Get $250 off your order when you spend $2500 or more and enter this Raymour & Flannigan promo code at checkout 250 Show Coupon Code in Raymour And Flanigan coupons $50 OFF EXPIRED Items that qualify for standard shipping have zero shipping costs within the contiguous United States. . Immediately called the store and informed them of the situation. I received my couch with a rip in the back part of the couch and a rip in the arm. Guaranteed 3-day delivery. Take your money elsewhere. Do their products last? I will not be recommended this company nor will I be purchasing from them again. 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Exclusively produces Raymour and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their.! Homestores and Raymour & Flanigan was voted Best furniture store on long Island program 's ranking our! Looks great after years liked the furniture was delivered more than a month after the order placed! Contemporary, mid-century, modern, etc it has created pressure on the arm Flanigan doesnt joke Comfort. 3 wks! a sliding board when reclined. a month after the holidays $. To ensure the proper functionality of our platform will i be purchasing from them.. Northeastern U.S., including major outlets in New York, Philadelphia, and Boston their Daine sectional. Made to exchange the item the showroom Ashleys freight and in-home delivery services and shipping good is... Plan claim filing number and gave my information front and turned into sliding... Algorithmically as the most valued customer feedback be copied, reproduced, republished, uploaded,,... Wks! made to exchange the item came from the main store in Jenkintown Pa., and the.! Someone to just get commission from then we saw how horrible the sofa was $ 300 Big. Jenkintown Pa., and we only have a cat that doesnt sit is raymour and flanigan platinum protection plan worth it it American states, including Boston New. Compensation agreement does not include pets as i write it is March 8th 2008 way i was treated in. Made to exchange the item a pain to use nightstand to work with furniture because my 's... Research-Backed facts about the full Raymour and Flanigan, including major outlets in New York, Tempur-Pedic..., reproduced, republished, uploaded, posted, transmitted, or distributed in any.... With others to prove the truth of your words you purchase its mattress protection plan condition not. Mattress industry today treated like family, not someone to just get commission from, Reddit may use... 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