Then they sent in Arturo. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. We both believed them that they could rent our membership and when that did not happen (wasn't in writing), we went back down for another vacation and to talk to them. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. Hotel Marina El Cid Spa & Beach Resort: FUNtastic Family Vacation! I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. When we returned home we found out that everything the presenter promised was a lie. Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! Ricardo mentioned to me that there is no way I can get out the program until the year 2037. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. If you are content with staying at their resorts and using their rather standard travel club affiliate, fine. El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. timeshare. Ontario, Canada 8 Votes Infinite privileges is the worst experience. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Now HK$1,900 (Was HK$8,242) on Tripadvisor: Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos. OR at least have them 1. We were with the sales agent for hours. El Cid Vacations Club - Beware of this rip off! Credit has been ruined, I would like to be counted in also. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Then when I try to book a vacation nothing is ever available. EL CID states you will travel VIP anywhere you want to go that was not true either. Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. When asked for a wavier fee, Diego Bonilla supervisor for member services says no for waiver fee. We are jealous of the people to stay at El Cid on promotions, because they can come and go as theyd like and they get all of the same services that we do as members. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. Posted on Jul 7, 2009. When we arrived at Mazatlan, we were greeted by a gentleman at the tourist Share your photos and videos with others to prove the truth of your words. We DO NOT remove reports. They are terrible. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. I want my timeshare back and my money back to cancel. I also believe it is illegal what they are doing. We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. Vacation planning: Voyager Vacation Club Greenville, DE. I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! We told them within an hour that we wanted to cancel the contract. All rights reserved. Furthermore how can you rescind a contract that you believed to have been signed in good faith. So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. This review was chosen algorithmically as the most valued customer feedback. - At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. Login to Your Account. But since I am not receiving the information we were promised we would get, I don't think he is planning on helping with anything! MOST POPULAR London. I agree. Toggle Our Hotels. We stayed strong during our 90 minute presentation, and refused to purchase. We do not get to Mexico very often so we have exchanged most of timeshare for RCI Points. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! From Cedar Rapids. Our experience is June 2014 in Mazatlan. The lady from mexica Betty said if I cancel I can not get money back. Common Complaints: I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! Carolyn Nierman. What we didn't agree to was a discounted cruise. By June and after tireless repeated calls and written communication we had received nothing. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. This comment was posted by a verified customer. This company will look you in the face and lie to you. The suite was decent, though far on the north end of the strip. this costed us $16,000. It has been almost a year and nothing. This comment was posted by a verified customer. we bought our time share in Mazatlan. Now, months into the contract, we just told them we weren't going to pay for their scam anymore. What is the matter with Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. By the way, we have a million points and have bought in several times EL CID is a rip-off company that lies EL CID to get you signed up. Click here to get notifications about new complaints of El Cid Vacations Club. Is ok I just want to contiue to pay in each month. We bought timeshare in nov 2019. I should have known better. My husband and I purchased a membership back in October of 2021. Not a deal. Sign In arrivia, Inc. d.b.a. Please email me how you were able to resolve this situation. don't use it for the airlines. We were told that their products was better than what we already have since we owned Diamond and westgate, asked us to forfeit our current membership then sign with them. I asked several times, "are we being kidnapped?" Most recently weve found that the sales people will say anything to travelers to get them to buy. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx Stay Connected Tell us why our 2022 points transfered to RCI. I have tried to call but they just act like they don't understand me or just never answer the phone! Tell me how it is legal to factor in interest in a pay off amount but not factor in the interest you've paid thus far. I, Bill Maxwell posted a compliant against El Cid Vacation Club. The staff at their resorts is incredibly caring. A & M Sales and Marketing, LLC. San Diego California, El Cid Vacation Club We were told that we would purchase 150,000 extra points but it wouldn't cost anything because we would rent out our timeshare for 3 year and thereby, make $8000 each year Mazatlan, Internet, El Cid Vacation Club Fraudulent Sales Practices ripoff Mazatln Mxico, El Cid Vacation Club- Mexican Resort Cozumel Misrepresesentation Fraudulent verbal lies vacation club rip off Los Angeles California, El Cid Marina Vacation Club, El Cid Vacation Club Buyer Beware El Cid Timeshare Scam Mazatlan Other, El Cid Vacation Club Avoid El Cid Vacation Club Timeshare Fraud! Security Center. There's got to be a way for these thugs to pay for their crime. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Well there fees are over 3000 a year and nothing about the bank or how well be able to access the money. Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. We tried everything and nothing was as they said. I was under the impression that you are required to pay the entire El Cid Vacations Club - Fradulent Sales Techniques. About 10 years ago we bought 500000 El Cid Time Share Points. Sales also promised us a free cruise for two for the next 20 years. Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. As for the "trade points for cruises" I have not found any great deals. You are much better off being in control where you make a reservation. Consumers want to see how a business took care of business. This review was chosen algorithmically as the most valued customer feedback. Altogether, my spouse and I own millions of points on two contracts at El Cid. They kept sending us to other websites and hinting at passwords and learning the system. And it is the best deal in Time Share, for sure. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Where did I go wrong? If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. He says this takes time? Share your photos and videos with others to prove the truth of your words. All El Cid resorts are fraudulent and scheme off innocent people. Anyone having any success? We would like El Cid to buy our timeshare points back expires 2028. Desired outcome: EL CID tells you that you will get an email the next day. But then again, I don't know of any timeshare that is like that. My friends can get the identical trip on Bookit for the same price. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints VLADIMIR JIMENEZ THIEF! Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. Trade points for cruises '' I have not found any great deals Club. Can go anywhere you want to contiue to pay in each month for kind! Restored some faith corporate Advocacy program - Verified Status, how to your... 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