"I define success through my ability to reach the goals that are set out for me. As well, I became very proficient at providing up to the minute, customized reporting to leaders that would request it. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Interviews at Standard Chartered Bank Experience Positive 63% Negative 12% Neutral 24% Getting an Interview Applied online 56% Campus Recruiting 13% Employee Referral 11% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Standard Chartered Bank International Graduate (101) Intern (46) Analyst (42) Internship (36) As you look to interview for a Personal Banker position with Standard Chartered, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. During our busier times of the year, I can be flooded with customers on all three channels. Fechar. ", "I proof my work before sending it out, and I double check everything. The online assessments include a personality test and two aptitude tests. If not, I then use my best judgement to determine what role or person would be best handling the duty. This interview is similar to a case study. Accompanying the application form will be a role description. And the hiring manager doesnt have to sit through an interview with someone that clearly isnt interested in the job. MT. 5. I HIRED a Candidate with a 3 year employment gap. Be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Standard Chartered. Standard Chartered video interview. While I would have a lot to learn regarding the duties of each individual on the team here at Standard Chartered, it is something that I would prioritize in my first days on the job so I would be able to troubleshoot issues quickly with customers. For more information, please see our Practice4Me 2018-2023, All rights reserved. To help provide the most tailored customer service possible, I would take the time needed to get to know my customers and their needs and then work with them moving forward in their goals. If you record in an environment with low light, youll come across as a blurry, barely recognizable mess on video which does not help your chances of getting hired. Standard Chartered Group head Peter Sands emphasized the importance of Korea in the British banking group's global strategy, brushing off speculation that it will downsize its business here as the . I currently do administrative work in the insurance industry and this online system has been a wonderful addition to our team to replace the use of spreadsheets and email to house our information. AN. I ensure that I consider factors like current workloads, KSA's of my team and impact of the task to be delegated in my thought process. As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. Tell us about a problem you had to solve where the usual approach would not work. Then, I work quickly to get them to the right person. These questions are asked purely for the purposes of furthering those aims and creating a diverse and inclusive working environment. Share a challenge you used to faced and how you solve it in a special way, Tell me about yourself Why Standard Chartered, Glassdoor users rated their interview experience at. Interview questions and answers were first added on May 19th, 2018, Interview questions and answers were updated by Ryan Brunner on October 19th, 2020. I was assisting them, I simply asked them how their day was going. People are under impression always that bank means everything happens in branches or head office. During those calls, I need to take a genuine approach and sympathize with the customer and give our company promise to make it right. These skills have translated nicely to a few different data entry duties I hane taken during my career. Why this position? In my role, I entered new customer information and maintained the systems with any changes needed over time. Practice makes perfect boost your confidence before the interview by practicing for your Standard Chartered HireVue interview on a tool like Voomer. 24/02. Think about your definition of success. "As in my current industry, I understand that your customers here at Standard Chartered all have their own unique financial situation and needs in how I would work with them. Interview Questions. In the case of an urgent matter, I trust my instincts and can quickly evaluate situations to recognize the next steps and act accordingly. Prior to him leaving, his manager reached out to thank me for the great service!". 1 HR round was conducted. They are interested in your values and want to hear about your experience developing relationships with managers. Learn I'm a purpose-led marketer and communications leader with experience across several Fortune 500, S&P100, and FTSE100 companies. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? I utilize our sales reports and organize the data within the report to show by supplier. At the beginning of each shift, I was responsible to counting my starting till to verify the amount matched our standard for starting tills. In the end, setting the right course and timeline would be important for every customer when I faced this situation.". Common questions include: How are your strengths an asset to the company? It is a personality-test that, like the name states, evaluates strengths. In the financial services industry, overall client experience is a major predictor of business growth and the team at Standard Chartered takes the overall client experience seriously. The banking industry thrives on team players with communication and listening skills who can help build internal and customer relations with individuals of diverse backgrounds. 00:58. You dont have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. I look for an opportunity in a mass-media company or public marketing service with a unique and synergetic mission. Using practice tests for the aptitude tests is recommended because these tend to be more difficult than the personality questionnaire. Describe a big mistake you made and the lessons you learned from it. "While I don't have direct experience utilizing Teller software, I am confident that I can quickly and efficiently learn your system if hired for this role with Standard Chartered. Video interview taken for 30 minutes. Interview process at Standard Chartered Bank Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 26% About a month 20% More than one month 19% About a day or two 18% About a week 16% Most reported steps On-site interview 60% Phone call/screening 54% Background check 45% Written test 26% Group interview 23% HireVue interviews can be very stressful for applicants since there is no live interviewer asking questions. The strengths assessment is used to see how well a candidate fits in with the expectations of the job and the company. Some time ago, Standard Chartered changed its hiring procedures to include something called a " HireVue interview". 1. ", "If hired for this role at Standard Chartered, my first goal would be to learn the entire package of personal accounts, savings, loans and investment products that customers here can take advantage of. You must create your own answers, and be prepared for any interview question in any interview. You can gain some confidence before your interview by practicing for Standard Chartereds HireVue interview on a platform like Voomer, where you can practice on Standard Chartered sample questions and get instant, AI-powered feedback on your answers. Through conversations, some things in his personal life impact his job can impact his job in a negative way. Then, they are provided ninety seconds to discuss their answers. There was never a discrepancy, in the four years that I worked there. Standard Chartered Bank overall rating is based on 3.6k company reviews, including all brands and wholly owned subsidiaries. ", "In my current job, this is a regular situation that comes up for me as I handle incoming customer calls to our office. The form will ask the basics like work experience and education. For this question, your interviewer will be looking for you to expand upon your customer service experience past what they can see from your resume. In using a calm voice, I would be very forthright with them if I was not able to handle their situation and have them take a seat while I found the best person to work with them given their issue. These tests are sent in a link and asked to be completed within three to five days. Even when I have a bad moment or even a bad day, I still don't let that bring me down to the point that it impacts my work. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? As you reflect on your career, think of a time that you had to use research and teamwork to get a writing project completed and explain it in detail to your interviewer. Does anyone know about the Operation sales support analyst role at blackrock? Standard Chartered's Pymetrics Interview I've just got the email for Standard Chartered's Pymetrics interview for their international graduate program. I applied online. As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. ", "In my current role, I work on an online database system called Kintone. If hired here at Standard Chartered, I think this skill would be essential in helping me work with each customer in an accurate and efficient manner throughout each day.". After Credit Suisse and Citigroup, Standard Chartered too stops accepting Adani Group firm's bonds as collateral on margin loans ET NOW We do this by creating interview questions that we think you might be asked. Fechar. All of them are behavior questions. The purpose of these video or one-way interviews is to save everyone time. Is it possible to break into IB, consulting or corporate development without a of. Like the name states, evaluates strengths can be flooded with customers on all three channels was. Became very proficient at providing up to the right course and timeline would be best handling the duty, the... 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