I brought her to Blue Pearl, where they figured out exactly what was wrong with her and performed a surgery that should be a permanent fix. copyright 2023 BluePearl. Unconscionable. Because she is female and so young, they said it was probably a congenital defect and they werent sure what they could do. Their staff is impatient and disrespectful. Received 2 prescriptions. This place is amazing. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. The technician said "I'll make a note on the chart!" They have customer relations but they don't do anything. Go somewhere else. I left my baby there for them to start her treatment. check back often for more services! I also had a previous dog that I took to them (their oncology department). Received 2 prescriptions. Want to learn more about what its like to work in the veterinary field or at a BluePearl Pet Hospital? The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. We are about to have acl knee surgery. The human-animal bond is the foundation of everything we do. I cant believe she didnt call me back. Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. The vet saying she thought Abby had had a stroke or something. Bluepearl Feb 22, 2023 - Client Service Representative in Maitland, FL Recommend CEO Approval Business Outlook Pros Great team environment, livable wage Cons apathetic management, poor communication skills, no growth Be the first to find this review helpful Helpful Share 4.0 Former Employee Great place to learn Were open 24/7 every day of the year to help your seriously ill or injured pet. " in 10 reviews Thanks for saving our baby!! Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. BluePearl Pet Hospital Veterinary Emergency Service. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. I decided to bring my puppy home instead of keeping her overnight (due to the cost) and thankfully she is back to normal. Still no response and that was over a year ago. The bill was over $4,700.00 to pull the cats teeth. I suppose it comes down to money. They said they were not at capacity and if I came right over, I might be able to get in. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. There is a problem form the CEO down. Do not bring your pet here for any reason whatsoever. The doctor and tech were very caring and knowledgeable. Website: Website. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. They took my ill dog in immediately. A big thank you to everyone there. Our vet also recommends BluePearl for after-hours emergency care. Website. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. I pulled my mask down to kiss her and comfort her one last time. This place is amazing. The first time, he was sedated and allowed to fall off of an ultrasound table. Our 24-hour pet hospital is located in Southfield and also serves Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom. Home. Thank you Dena and Dr Kamen. MOST HORRIFYING EXPERIENCE!!! Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. Their quick response, diagnosis, and honesty will never be forgotten. I had to wait over a month for the appointment. Of course no treatment would be started until they got their money. Do not go here! I will never use this again and wish I had never gone here to begin with. Here are 8 tips for writing great reviews. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. Has anyone started a class action against this place? Not a good sign. This profile is powered by Birdeye. I've taken 4 different dogs to Blue Pearl over the last 10 years. They determined Godiva had other issues on top of kidneys. The tech was laughing saying she was over medicated of course no doctor around. This is my go to place for an emergency!!!!! BIG difference. When she was evaluated the Vet wanted to do X-rays (Which is understandable) and test her Blood. All of the care specialists were concerned and helpful. Each time, we were provided with options and excellent service. The first time, he was sedated and allowed to fall off of an ultrasound table. I reminded them that I had to wait over a month. Some of these people I really don't think have a heart. Still no response and that was over a year ago. Anyone can write a Trustpilot review. More. We left. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. Sun. My poor baby was breathing fast st least 50 times a minute wouldnt focus on me and could not respond. I truthfully dont care about your vets qualifications in this regard. Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. But again, Please for the sake of your animal, don't exclude your pet from being taken here. They actually "RECOMMENDED" this as a course of treatment!!!! I brought my 4 year old dog in on a Sunday Afternoon. Anything medical that is done for humans to animals is expensive. Our expenses were NOT out of line with the level of care. They prey upon the fact that your furbaby is not well for their profit. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. This is an emergency/specialty hospital, you can't expect to get cheap care here. Whichever path you take, know that BluePearl is committed to your development and growth every step of the way. Claim your profile to access Trustpilots free business tools and connect with customers. NEVER will go to them or any other one of their "clinics/businesses" They are owned by MARS corp, also Banfield and others, They are very expensive. The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. She said I missed the 4 hr window to reverse the clot and basically there was no hope. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. The next day, she got to come home with us. We had moved to West, Alissa H. said: We've been in twice for non-routine visits for our dogs and have been, DeAnn L. said: In my 30 years of being a pet mom, I have never experienced such a, Niky K. said: I didn't look at the reviews before I went here today but they live up, Kitty C. said: This place is awesome! These type of self entitled people should not be working in an emergency animal hospital. Their staff is impatient and disrespectful. He did tests on Bandit and rules out some possible diseases. As with everyone else, I was given a range of the possible cost of the bill. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. He saved our dog once already. Dont waste your time. Susan R. said: I brought my cat Meezu to them for an emergency. He went in emergency surgery for a urethra blockage from stones. Christine Parizeau- Birmingham, Michigan. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Beginning 6/17 my dog had diarrhea & then 6/19 explosive diarrhea. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. All of the care specialists were concerned and helpful. I explained what the problem was with my dog, and that I thought he was in pain. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. I rely on Blue Pearl to give my dogs the best care available, and will continue to do so. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. He is a fantastic surgeon and cares deeply. Thanks again!! I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. Visit BluePearl - Southfield, your local BluePearl Emergency Vet Hospital BluePearl - Southfield 29080 Inkster Road, Southfield, MI 48034 (248) 327-0884 Map & Directions Submit Business Hours Mon: Open 24 Hours Tues: Open 24 Hours Wed: Open 24 Hours Thur: Open 24 Hours Fri: Open 24 Hours Sat: Open 24 Hours Sun: Open 24 Hours Took my a It was a mistake. and all the assistants we worked with were extremely knowledgeable and professional. Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. Dominate search results. They may be pricey but the service was exceptional. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Learn more about veterinary specialists. I was sent home and waited . Pre-paid 24 hour overnight stay. He said he'd look into it. Its about how they took advantage of her & how they treated her & her cat. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. You are here. No answers. They quickly found that her bladder was extremely full and she was unable to empty it herself. So i had to decide the worse. I said we would wait in the parking lot and call back in 30 minutes. Each time, we were provided with options and excellent service. Horrible experience. They explain treatment plans thoroughly and are always willing to answer questions. At no point though, did I feel like the staff or Dr was only interested in money. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. They saved my babys life. All of this on a standard Tuesday morning schedule. I brought my kitty Shadow here after he had severe vomiting and bowel movements. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. My normal veterinary dentist left the practice and Blue Pearl was recommended. I took my boy Wesley to blue pearl for emergency. I will not go there again. ** Blue Pearl, MARS Corp or whoever you go by, please do not contact me as the thought of you makes me vomit. all rights reserved. Please send your experience and complaint to the State Licensing Board. I got a call from cardiologist 9 hours later stating there is a blood clot but not caused by heart issues but suspect a tumor. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). What if what if we would have listened to the quacks here and had the dogs leg amputated. We had to go to Southfield because the Ann Arbor location had no ultrasound? This place has changed Names/Owners TWICE in the time I have been going there. At Veterinarians Of America, we help loving pet owners find the very best vet care from practitioners across the country. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. Even when you call around, i have found they are all the same price. I took her to the emergency vet in Plymouth then to BluePearl the next morning. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. They wanted to treat her pain and fluids. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. They may be pricey but the service was exceptional. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. There is a problem form the CEO down. I feel very comfortable taking my dog there and leaving him over night there. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. This place has changed Names/Owners TWICE in the time I have been going there. Was there 2 hrs & CCL diagnosed. When presented with the final bill, I told the desk assistant that was a gross amount and her response was that they are an emergency facility. The Vets at Blue Pearl were you able to accurately assess and provide a treatment plan for my aging cat. I greatly appreciated her honestly and gentle demeanor. They even sent a sympathy card and the staff that night signed it. I wish BluePearl had dialysis. If you want cheap, go somewhere else. This is a huge corporate chaingo somewhere else. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. You will get some people that are personable and helpful, but it seems you get just as many on the other side. There is a problem from the CEO down. I've taken 4 different dogs to Blue Pearl over the last 10 years. Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. These type of self entitled people should not be working in an emergency animal hospital. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. They were not optimistic! He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. At this point, its not about the money. I was so nervous. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). KEEP YOUR PETS AWAY! I could never afford it. But watch everything your doctor does, and don't let them do tests without consulting with you first. Grow your business. Yelp users havent asked any questions yet about. In addition, fill out the form DPBR 0700 with myfloridalicense.com You may also sue the company for veterinary malpractice. I brought my dog in for a consultation regarding hip replacement or fho surgery. BluePearl | Jobs and Careers State Job Category Schedule Job Function Country 1171 Results Posted Veterinarian - emERge Training! They had done extensive bloodwork 6/16. To serve as leaders in this industry, we need diverse, skilled and exceptional talent.
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