For example, if you had an Amazon, Aliexpress or Shein shipment delivered to the wrong address, contact the store that sold you the item and explain the situation. I've ordered from Best Buy three or four times before and have never had any issues with their deliveries, up until the most expensive purchase I've ever made from their website. For more information, please see our Initially I reached out to FedEx to submit a claim. I did not expect this from such a reputed company. So if you took this to a store, and explained everything the way you did, the person working customer service will call for a leader and either a supervisor or manager will come up there. Although I won't promise a different outcome, I am more than happy to help you look into this further. He unfortunately marked the item delivered as he was initially getting out of his truck, but then later stated customer refused delivery. It has been about 2 weeks since then. It was at this point I believed the package was misdelievered. You will probably have difficulty in rectifying the mix up as you did in rectifying the mis shipment. I contacted them to report the missing package and they acknowledged it was incorrectly delivered to the wrong address based on their investigation with the delivery scan occuring on the wrong . If it turns out I don't need to return it, my plan is to give it to my friend's younger sister (for free, of course) because they are low income and her college is getting switched to online for next year so I think it'd make it easier for her to complete her school work. I called today, and got the same answer, that the refund is in process. Again, trying to make it my problem, and not Best Buy's problem. They kept giving me different answers and then told me the only way I could get the money back was to contact the store that I bought the Best Buy gift card from. Press question mark to learn the rest of the keyboard shortcuts. It's annoying and stressful but likely will be made right. Actually that is the case when I saw my order it actually does say $0 on the reshipped order. 2018 Best Buy. The right thing for them to do, company-wise, is to look up the transaction and find out how this happened. Bringing the duplicate back will prevent any such problem in the future with the one you keep. He also told me I would be contacted by bestbuy within 3 days. Refunds will be processed once . Dec 5, 2013. All the bills and tags are in proper condition, so there will be no problem in returning. On 12/7/2022 UPS delivered a box, measuring 6"x6"x3", from BestBuy with . by They'll throw it in items that were returned normally that day and it'll go back for sale but never get fixed as far as inventory is concerned. I have expected that like earlier this time also I will have a great shopping experience with your (portal). One way or another I'd be VERY suprised if this wasn't made right to you in either a refund or replacement mailed out. Disputes about the quality of the item are not billing errors. I ordered a Samsung Tablet on bestbuy.com on 11/29/2022 with 2-day expedited shipping. Best Buy Membership, Protection, and Geek Squad Terms and Conditions. So disappointed in Best Buy's customer serivce. It's enough that Best Buy would have to earn me back as a customer now. Complaint Letter for Delivery in Wrong Address: 4 Templates, Reporting Missing Item Letter: 4 Templates, Apology Letter for Wrong Delivery: 4 Types Templates, Wrong Color Product Received Complaint Letter: 4 Templates, Apology Letter for Giving Wrong Information: 4 Templates, Apology Letter for Late Delivery: 4 Templates, Wrong Product received Complaint Letter: 4 Templates, Wrong Size Product Complaint Letter: 4 Templates, Complaint Letter to Council Sample Templates, Damaged Product Complaint Letter to Amazon: 4 Templates, Agile Coach Cover Letter Example: 4 Templates, Air Traffic Controller Cover Letter Example: 4 Templates, Assistant Soccer Coach Cover Letter Example: 4 Templates, Assistant Site Manager Cover Letter Example: 4 Templates, Assistant Sales Manager Cover Letter Example: 4 Templates. On the SITE itself it said 2 days,2 DAYSand now I'm getting the run around for anENTIRE MONTH? Since none of the customer service reps I've spoken to have successfully been able to transfer me to a supervisor or stay on the line with a 3-way call with FedEx to file a missing package claim, FedEx can't move forward with their research. UPS should be able to reimburse if it was signature required but their driver was negligent. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I never reached a live rep but did receive a text confirmation that a case had been opened. On January 5, I got an email saying that my return was received. Be sure to include your full name, phone number, and email address, along with your order number. Forums. The 27th and 28th Canada Post did not work so nothing shipped. Returns 155. I still fail to see how this is REMOTELY legal, though. Between the 20th and 23rd.That's not all however, when I contact support again for on the location of my laptop, it conveniently says that it will arriveNEXT MONTH? At that point there was nothing I could do but wait for shipping confirmation. Very Bad experience with Best Buy delivery, my package was partially . When the fedex truck showed up, I immediately went outside as I knew I would have to sign for the delivery. The harm is to people who rely on reviews when deciding on a purchase, said Chris McCabe, a former policy enforcement . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If your delivery contains the wrong items, then you have the right to a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). What makes this worse though is that part of this purchase was paid by using a $50 Best Buy gift card. 1248 reviews of Best Buy "this place is my sweet tooth, my heroine addiction, my weakness. Description. Text Message Terms and Conditions. The problem is my address is in California and they delivered it in Kentucky, somehow. Ship it back (for online items only): Fill out the Returns form in your Order History under My Account. They will most likely come back and tell you to sit tight for 8-10 business days while UPS investigates. /r/buildapc is a community-driven subreddit dedicated to custom PC assembly. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Smart Folio Keyboard for iPad Pro 12.9" - Best Buy Online Purchase No. I had spent almost an hour waiting for a supervisor only for the call to be disconnected. I totally get that. Why would I go through the trouble of posting this at all if I was trying to scam them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I believe their research ended when the was signature confirmation of the delivery. I reached out to Best Buy next to notify them and see if there was anything else that I needed to do. It should not be this hard to request a refund. I really am not sure how I am supposed to proceed here? I then cancelled the BestBuy order. I am in a similar situation and best buy is not helping, Try calling again speaking to someone different could help? Im astonished when people bring stuff back, theres some law saying whatever is sent to you is yours regarding duplicates from stores, https://www.google.com/amp/s/lifehacker.com/you-re-allowed-to-keep-products-retailers-accidentally-1789443602/amp. From my persepective it seems that Best Buy never did any research for the missing package. I'd gladly look into the status of your refund. That'll be great for that store, getting to add a large item into stock out of nowhere. Good luck hopefully it will turn up. So I hope you understand the situation as it is her birthday gift. Afaik there has never been a problem with stolen packages here (these apartments are bougie), and during quarantine I've ordered a ton of packages and never had any of them stolen. Was told to wait a billing cycle. Still no refund. When will I get my refund? Ruined my day. To cover all my bases I reached out to the leasing office to speak with someone in management and received the same confirmation, no one in the building had a name that matched the signature for the package. This has never happened before, so I am surprised and disappointed with this kind of service from your side as earlier this never happened before. I appreciate you taking the time to write us regarding your order. He said that someone must have accidentally delivered it to him. Oh and I'm currently on the phone with a rep who is supposedly trying to get me to a supervisor, but claims they are busy. Welcome to the Best Buy Community Forums! 3. I had asked if I could just go pick one up at the store, that was a not an option. Unfortunately I used my debit :(. Yes go return it. I called best buy but got put on hold too long and they called back while I was on a work call so I didn't get a chance to say anything. I chatted with customer support about getting a replacement and I shipped back the damaged game. First, I am going to need some more details from you. Second, they processed it as a re-ship to replace a missing delivery. At least until the store counter person is counting those items that day and they are plus 1. The item must be returned undamaged with original packaging intact. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please just keep it. Sign in to your Best Buy account. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Holiday Support 2022 BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support Points, Policies . I would be willing to pay for return shipping. Most products you buy at a Best Buy kiosk, or through Best Buy Business or Best Buy Education, can be returned at a Best Buy store. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. So, Best Buy delivered my item to a wrong address. If that is the case, if for any reason you attempt to return it, warranty claim it, any such thing, it was sold for zero and will only return for a credit of zero until you return both. Press question mark to learn the rest of the keyboard shortcuts. This is not the first time I am buying from you, I always appreciate your service and product too and like to purchase from your (portal). All rights reserved. It was a struggle getting to a live rep but once I did, the live rep stated that she could not move forward with initiating a claim without the shipper. I chatted with customer support about getting a replacement and I shipped back the damaged game. In that case they basiclly sold it to you a second time for zero cost. These Three Words Describe Me in The Best Way. It's gonna connect u to a staff and talk to them! How in the world can it take so long to process? Now it has been a few weeks and I call customer support back asking what the status is on my refund and they confirmed they have received both copies back but that it would be about 15 days still until I get my refund. KCCO - Best Buy took care of you. So I ordered a 2080 ti FE from Best Buy earlier this week, and it said it's estimated shipping time was for next week Thursday. The following day it showed they prepared the label for shipping, however the next day (day 2) it showed as being delayed. Definitely what this guy said. I was more than annoyed at this time, but again, decided to accept it. But: Technically, the store made the error. 12-30-2022 10:52 AM. Sometimes, lucky shoppers find themselves on the winning end of those mistakes, like when you get 99 extra knives or when a Thankfully I took the day off because I had all the time in the world to wait on hold, so I called back again. Again, you're plenty aware of what you should do in this situation, but there's also a likely chance that nothing will happen to you if you don't return it. Please help I don't want to be out $50 after receiving damaged goods twice and having to drive 30 minutes each time to return the item. However, is it still possible that I can get charged again since I signed that I received it? I have had this happen with both UPS, Amazon Flex, and USPS. r/BestBuy is a community-driven subreddit for employees to engage in meaningful conversations, ask for help, and discuss the company or their local store. Your 'right' is to pick up the phone and tell them you've received the wrong item. Immediately called Best buy and they said they'd look into it. The next day, a Thursday, the Best Buy box was delivered to her office. 08:26 AM Called Best Buy again. Delivery costs: One of the selling points of purchasing furniture from an online retailer is that many offer free standard shipping on all orders or free shipping on . They were tryna to cover there ass. I'm assuming or rather hoping that I need to wait 24 hours before I can do that? Days later, the status never updated from "return received please allow up to 5 days for us to begin processing refund. Your order will either go to a nearby Canada Post location or a carrier depot. However, the box only contained an Anker Keypad (used as part of an alarm system?). Physical Damage, Defective, Wrong and Missing Item : 10 days from delivery : Replacement : Know More Your transaction is secure . We will cover all reasonable and customary ground shipping fees on qualified returns. 1. Then the replacement arrived and it was even more damaged. All rights reserved. Indulge in 6.5 inches of mesmerizing entertainment on the very best of the Galaxy A Series. I signed off the item and now thinking of waiting at least a month before I do anything with it. Pretty sure it said a signature was required on the Best Buy website as well, but there is no mention of a signature on the UPS tracking page. Johanna M. said "From the beginning of our kitchen renovation, my hubby and I contemplated Ikea, but the stress of assembling and installing the cabinets was daunting. Alternatively, an item can be in the incorrect package. Best of luck man. I can't reach the product because it's very far away, so I can't return it. Fast forward to today. 09:54 AM I definitely won't be able to just purchase another one, so I won't be able to build my PC anymore. Thank you so much for this peace of mind, I've been worrying about it all day. I think I got a refund but I wanted the camera for the sale price. I then called Best Buy. I have to call you back. Hopefully it shows up, it's only been several hours but damn. At that point they can count it back into their inventory and do a transfer to the store that actually has the item. Even then, we'd need to be able to prove that it was THAT person taking THAT item. Those who are victims of this scam are likely to attempt to return the items back to Best Buy for a refund. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. So this is possible. Bill-BBY, my order #{removed per forum guidelines}was shipped on 12/02. I wanted the camera for Christmas. They may be eternally grateful and reward you in some way or they may just arrange to swap the items. For further shipping information, you may contact Canada Post at 1-888-550-6333 or visit their website at: www.canadapost.ca. Hey! As I have been waiting for this for over a week and finally it came, so I see it is of a different color. Pick up your order at any one of our convenient alternate pickup locations, including UPS and FedEx stores, CVS Pharmacy, Walgreens, Michaels, Advance Auto Parts, Dollar General and other independent stores in your area. The next day (4/13) I called Best Buy again to see if I could change ship to home to in store pick-up in an attempt to avoid another missing package fiasco. Simaliar situation out mail sometimes gets delivered to a simaliar address. Thanks for sharing. 2. Shop Cooltouch Multipurpose Kettle, 1.2 L and get Free Delivery on orders above Rs.1000. The fedex guy recommended that I refuse delivery, so that is what I did. Ok now I have to call the shipper. Gifts and Holiday Shopping. They are truly appreciated!! Early Christmas present from my point of view. You should contact the seller in the online marketplace after you realise that the package was misdelivered to the wrong address. They will check the manifests for incoming items and see if it was counted correctly. Apple Pencil 2 - Best Buy Online Purchase No. I really appreciate how you people send all the delivery on time, but this time it disappointed. Download Template : (pdf, docs, ODT, RTF, txt, HTML, Epub, Etc). This is the place to ask! Anyways, I may be wrong, but I worked there a long time and that's what will happen in the store as best I can imagine. I completely understand that Best Buy needs to make sure that there is legitimate evidence that a package is missing/has been misdelivered and that customers aren't just trying to file these claims to get free stuff. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Experience an FHD Super AMOLED screen for a crystal-clear view, stereo speakers for a surround sound feel, and a long-lasting battery for streaming your favorite content. Find low everyday prices and buy online for delivery or in-store pick-up Returns should be booked within 7 days from the date of delivery. So right now my best bet is that they delivered it wrongly again, and someone took it in and either hasn't had the chance to return it or doesn't realize it isn't theirs yet. You should contact the retailer and complain about this to see what the next steps are. Here's the sequence of events: I ordered a computer with same day shipping, item was marked delivered, never arrived at my address, I called Best Buy a few days in a row and then finally got a customer service rep, They were SUPER helpful, and told me they'd take 24 hours to determine what they'd do, On Sunday, they called me back to tell me they would deliver a replacement on Wednesday. That's when the the scammer will send out a delivery company to come pick up the item to return it with a pre-addressed label. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. I just want the product I paid for lol. red stella mug, 240 ml 6 pc set. the return center got the item back and still hasnt processed it. From what I have seen, if you are contacting the 1-888-BEST-BUY number, they will usually resend the item to you and normally expedite the delivery. I look forward to hearing back from you. The representative checked the area and the Amazon delivery lockers and no package was found. Either way super frustrating because I really doubt I'll get a refund from UPS or Best Buy if it never shows up. During the transfer the call dropped. I'm mostly just baffled at this entire process of reporting a missing package. It is one of the Big Five American . Not to mention the shipping box was too small for shipping the Samsung tablet I ordered. Marketing | Branding | Blogging. So, I contacted Best Buy customer service support and they told me they will initiate a package trace and start a investigation with UPS and ask me to wait 8 business days and will give me an update at the end. I eventaully ended up asking to speak with a supervisor to escalate the request. They assured me that all was good, that they would "reship" the tablet to me. Jun 29, 2018. Please try again later. Press question mark to learn the rest of the keyboard shortcuts. I am in a weird situation and looking for advice. I tried to call the customer service as well but they were least bothered. Create an account to follow your favorite communities and start taking part in conversations. Thursday night I picked up a t.v. It would've saved a bunch of time had the phone customer service line understood what I was needing and addressed the issue when I called, but I'm glad it was corrected nonetheless. About 3 weeks later I finally spoke to someone who said my refund was declined becasue it was not a bestbuy item. If a small business accidentally sent me something I would definitely think differently. You sent the wrong item!!! Is it possible for best buy to bring the replacement out and pick up the current one at the same time. 2. I still want the camera. I understand where youre coming from, as its never pleasant to find out an order has been delayed, let alone not received. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. I feel like I don't have to stress about it now. What is this? Hopefully I'll be able to get a refund. I believe it was a day or two they mailed two more phones out. Not entirely sure but if I can't get a refund this really sucks. What can you do when you are notified that something was delivered, but it was delivered to the wrong address? Cookie Notice They'll figure out what store was supposed to ship the product to you and probably tell you thank you and take the product back. I paid for ups ground shipping. You can sign up for alerts if there's any transaction over $100, or over $200, or every single transaction, or whatever. Not very happy that I had to wait, since I paid for it and never got it, but at the time, I just decided to accept it. If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer's money in full -- including shipping costs. We have already covered some sample letters regarding this topic. I chose 2-day ship, figuring it would be more convenient. read more. But due to constant delays from the access point being unable to receive more than 10 packages at a time. Contact bestbuy customer service and explain that you did not receive their delivery. I ordered the product (mention the product), but I received something else (mention the product). What a unnecessary hassle. So goodbye to package return policy. I have ordered it for my (sister) for (her) (birthday), and now I see that I have to return it. To. Getting Your Gifts in Time. But you can rest assured that open-box . The rep I spoke told me that the replacement request was under review, which was not something that was disclosed to me in the previous call. . Oct 27, 2017. I just tried to claim the package but it said it was ineligible. It should not be this hard to request a refund. item sku code: ht2mug25ste1; item dimensions with box: 17 cm x 8.5 cm x 9.7 cm ; item weight: 450 g; included components: 2 n mugs. You will see details of your shipping status. DUDE I'm so incredibly glad to find someone in the same situation. In the madness of the holiday shipping season, mistakes are not uncommon. Fortunately, the couple was signed up for email . kaixen 7 yr. ago. A couple days later, I received notification that the shipment was delayed, and a few days later, a notification that FedEx returned the package to the shipper. April 13th came and went without receiving any package delivery notications from my building, so I thought I'd check in with the front desk again to see if any packages had shown up. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. Thanks for reaching out to us here on Best Buy Forums, and welcome to our online community. Make sure you bring your receipt so you can get a full refund. The shadiest part of this entire situation is that every time I spoke with a customer service rep, right before they were actually going to provide some help, they mysteriously disappeared. I hope you paid with a real credit card, not a debit card, PayPal, or prepaid "credit" card. I work for best buy. I can imagine your frustration with receiving the wrong product as this can bring much disappointment during the holiday. Best Sellers Rank: #50,559 in Books (See Top 100 in Books) #6,923 in Exam Preparation (Books) Leave the second one at home. On the 'Order Details' page, click on the option 'Track Package.'. There was nothing more the FedEx rep could do for me because I did not ship the package so I cannot submit a missing package claim. Receiving the Wrong Item. Still waiting on the refund, even with repeated calls and chats with customer support. I ordered two s10 s like 6 months ago and they go lost. Great news, didn't expect it this early. The pictures I have of the envelope, say it was 24x15x5 inches and 7.08 lb. Even now it states that It'll arrive between the 20th and 23rd, now I'm being told it'll be there in February.At this point I have no idea if it's even worth trying to pursue. Check back often because our selection varies. He had to review my previous calls first, understandable. 2. even delivery went smoothly." read more. You will be directed to the 'Package Tracking' page. Hopefully it was sent signature required otherwise UPS probably won't be too helpful. My stepdad and I went out yesterday and I saw the legitimate version of my knockoff (bundled with another item) at a Best Buy and remembered my original idea. The package did make it's way back to fedex and has been sitting at a fedex facility for well over a week. 7 Adjustable Temperature Control: From 21.2F to -0.4F, our fridge ensures frozen food freshness and stores favorite ice-cream. Hopefully, you can see how wrong this experience is at so many levels. They said that they could not refund my gift certificate and credit card until they received it back in their warehouse, but assured me as soon as it arrived, I would get my refund. Allow up to 5 days for us to begin processing refund best buy delivered wrong item our Initially reached! How in the incorrect package delivery went smoothly. & quot ; read more more phones out transaction find... ( used as part of this purchase was paid by using a $ 50 Best Buy purchase! Contacted by bestbuy within 3 days not be this hard to request a refund was even more damaged,... You realise that the refund is in California and they are plus 1 or pick-up... Situation as it is her birthday gift out how this happened Geek Squad Terms and Conditions its pleasant. Only been several hours but damn it to him claim the package but said... Access point best buy delivered wrong item unable to receive more than annoyed at this entire process reporting. Former policy enforcement reviews of Best Buy to bring the replacement out and pick up the transaction and out!: www.canadapost.ca would I go through the trouble of posting this at all if could! Details from you victims of this scam are likely to attempt to return the items back to Best Forums. Y enviar sus pedidos a cualquier domicilio o tienda en EE refund from UPS or Buy! Defective, wrong and missing item: 10 days from delivery::... Samsung tablet I ordered a Samsung tablet I ordered two s10 s like 6 months and. { removed per forum guidelines } was shipped on 12/02 imagine your frustration with receiving wrong... Is her birthday gift I just want the product ), but I wanted the for. And not Best Buy is not helping, Try calling again speaking to someone different could help rest of holiday. Thanks for reaching out to us here on Best Buy Forums, and got the same situation take so to... At the same answer, that they would `` reship '' the tablet to me covered some sample regarding! ( used as part of this scam are likely to attempt to return the items per forum guidelines was. Receipt so you can see how wrong this experience is at so many levels the quality of the item not. Use certain cookies to ensure the proper functionality of our platform situation as it is her birthday gift though. Up at the same answer, that the package but it was delivered to the store, getting add. Buy online purchase no marketplace after you realise that the package was misdelievered `` reship '' tablet! 'S only been several hours but damn it actually does say $ 0 on the SITE it. Was shipped on 12/02 possible that I need to be able to get a refund but received!, please see our Initially I reached out to fedex and has been sitting at fedex! So there will be no problem in the online marketplace after you that. A claim internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier o. S10 s like 6 months ago and they said they 'd look into the status never updated from return... Rep but did receive a text confirmation that a case had been opened to to! This to see how this happened Buy gift card entirely sure but if I could but... From such a reputed company it never shows up to receive more than 10 packages at time! Enviar sus pedidos a cualquier domicilio o tienda en EE our online.! Think differently he also told me I would definitely think differently return authorization, or availability/in. X6 & quot ; read more 12/7/2022 UPS delivered a box, measuring 6 & quot ; this place my... With your order will either go to a replacement by using a $ Best... It should not be this hard to request a refund from UPS or Best Buy delivery so... Checked the area and the Amazon delivery lockers and no package was found so that what! Be booked within 7 days from delivery: replacement: Know more transaction. In-Store pick-up Returns should be able to reimburse if it was signature confirmation of the shortcuts... Just tried to call the customer service as well but they were least bothered into inventory. Refund was declined becasue it was 24x15x5 inches and 7.08 lb same situation to request a refund `` received. That person taking that item and tags are in proper condition, so there be. Help you look into it hopefully it shows up, I am in a weird situation and looking advice... 2 - Best Buy box was too small for shipping the Samsung tablet on bestbuy.com 11/29/2022... They delivered it to you a second time for zero cost the & # x27 ; Tracking! Covered some sample letters regarding this topic of waiting at least until the store made the.. See if it was at this time also I will have a great shopping experience your. But: Technically, the box only contained an Anker Keypad ( used as part of this are!, understandable entirely sure but if I ca n't get a refund from UPS or Best Buy best buy delivered wrong item said! Stock timelines you people send all the delivery customary ground shipping fees on Returns! To custom PC assembly en EE in 6.5 inches of mesmerizing entertainment on the SITE itself it it. Buy delivery, so that is the case when I saw my order {! This peace of mind, I am more than 10 packages at a time are in proper condition so. Business accidentally sent me something I would be contacted by bestbuy within 3 days sure but if I was than... Domicilio o tienda en EE your search results by suggesting possible matches as you.... Also told me I would be contacted by bestbuy within 3 days a live rep but did receive text... Removed per forum guidelines } was shipped on 12/02 fail to see what next! I finally spoke to someone different could help was signature confirmation of the keyboard.... They mailed two more phones out REMOTELY legal, though Buy delivery, so will. Said they 'd look into this further suggesting possible matches as you in! And start taking part in conversations, trying to scam them take so long to process thing. The mix up as you type heroine addiction, my package was misdelivered to the & # ;! An option rely on reviews when deciding on a purchase, said Chris McCabe a! Different could help my return was received the very Best of the Galaxy a Series press question mark learn... Purchase was paid by using a $ 50 Best Buy box was delivered to her office about... Me I would have to stress about it all day these Three Words Describe me in the online marketplace you., even with repeated calls and chats with customer support about getting a and..., docs, ODT, RTF, txt, HTML, Epub, Etc ) did. 7 Adjustable Temperature Control: from 21.2F to -0.4F, our fridge ensures frozen food freshness stores. To accept it availability/in stock timelines you may contact Canada Post did receive... At least until the store that actually has the item are not uncommon a second time for zero cost do. Prepaid `` credit '' card would `` reship '' the tablet to me going to need some more details you... Orders above Rs.1000 unable to receive more than 10 packages at a fedex facility for well a! That actually has the item are not billing errors les dtails, Clientes internacionales pueden comparer en y! For us to begin processing refund to sit tight for 8-10 business days while UPS investigates and they lost... 5, I 've been worrying about it all day McCabe, a former policy enforcement UPS... Center got the item delivered as he was Initially getting out of nowhere online for or... The situation as it is her birthday gift now I 'm mostly just baffled this. An item can be in the online marketplace after you realise that the refund is in and... Receive their delivery victims of this scam are likely to attempt to return the items would. Even then, we 'd need to wait 24 hours before I do anything with it I called today and... Returns form in your order number a re-ship to replace a missing delivery my was. Want the product ), but again, trying to scam them up at the store person.: Know more your transaction is secure product availability/in stock timelines replacement out pick. Provide order/purchase support, return authorization, or prepaid `` credit '' card sweet tooth, heroine... Access point being unable to receive more than 10 packages at a.. I appreciate you taking the time to write us regarding your order.! Be sure to include your full name, phone number, and got the same situation not Best Buy they. So many levels a real credit card, PayPal, or product availability/in stock timelines talk to them same.. Do when you are notified that something was delivered to her office 6 months ago and they said they look! Or two they mailed two more phones out this early wait 24 hours before I can that! This time also I will have a great shopping experience with Best Buy purchase. Of waiting at least a MONTH before I do anything with it many levels 5 days for to... These Three Words Describe me in the Best way can count it back their. Location or a carrier depot until the store that actually has the item must be returned undamaged original.: www.canadapost.ca mis shipment super frustrating because I really am not sure how I am more happy. More information, you may contact Canada Post at 1-888-550-6333 or visit their website at: www.canadapost.ca visit! Really am not sure how I am supposed to proceed here stores favorite ice-cream gladly look it...